Options - Policy Manual

Policy Manual

POLICIES AND PROCEDURES

TABLE OF CONTENTS

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100 - BOARD POLICIES

Executive Limitation Policies

100.1.1- Operations

100.1.2-Treatment of Persons Receiving Services

100.1.3-Human Resources

100.1.4-Ethics

100.1.5-Grievance Procedure

Governance Process

100.2.1-Governing Styles

100.2.2-Board Job Description

100.2.3-Board Code of Conduct

Board Linkage

100.3.1-Board/CEO Relationship

ADMINISTRATIVE POLICIES

General

200.1.1-Philosophy - Definitions
200.1.2-Licensing of OPTIONS Facilities

200.1.3-Disruption of Services

200.1.4-Employment of Consultants and Ancillary Contract Services

200.1.5-Vehicles/Transportation

200.1.6-General Admission

200.1.7-Fee Sponsorship

200.1.8-Attendance and Billing Procedures

200.1.9-Pest Control

200.1.10-Pets

200.1.11-Compensation for Client-rendered Services

200.1.12-Personnel Improvement Plans

200.1.13-Smoking and Use of Smokeless Tobacco

200.1.14-Complaints from Neighbors of OPTIONS Sites

200.1.15-Prohibition of Sexual Harassment

200.1.16-Overnight Visits Away from the Facility

200.1.17-Respond to Subpoenas, Search Warrants, Investigations

200.1.18-Corporate Compliance

200.1.19-Cash Management

200.1.20-Staffing Ratios

200.1.21-Records

200.1.22-Fire Watch

Health and Safety

200.2.1-General

200.2.2-Emergency Care and Disaster Plan

200.2.3-Bloodborne Pathogens/Universal Precautions

200.2.4-Communicable Diseases

200.2.5-Injury and Illness Prevention Plan

200.2.6-Nursing

200.2.7-Nursing - Seizures

200.2.8-Physician Services

200.2.9-Medication

200.2.10-Food and Nutrition Services

200.2.11-Tuberculosis Exposure Plan

200.2.12-Hazard Communication Program

200.2.13-Neuro Assessment

200.2.14-Hospitalization;

Case Management

200.3.1-OPTIONS Internal Case Management

200.3.2-Interdisciplinary Team

200.3.3-Individual Service/Support Plans

Client Care Policies

200.4.1-Client Information

200.4.2-Client Orientation

200.4.3-Client Rights

200.4.4-Confidentiality of Client Information

200.4.5-Client Access to Personal Records

200.4.6-Informed Consent

200.4.7-Family Visits

Unusual Occurrences

200.5.1-Incident Reports

200.5.2-Client Abuse Reporting

200.5.3-Management of Inappropriate Client Behavior

200.5.4-Elopement

200.5.5-Theft/Loss

200.5.6-Law Enforcement Notification

200.5.7-Prevention of Abuse, Neglect and Mistreatment

200.5.8-Suicide Intervention Protocol

PROGRAM POLICIES

ICF/DD-H

300.1.1-General

300.1.2 -Bed Hold
300.1.3-Transfer Policy

300.1.4-Client Rights, Responsibilities and Rules of Conduct

300.1.5-Client Sexual Conduct

300.1.6-Physical Contact

300.1.7-Dental Services

300.1.8-Valuables Inventory

300.1.9-Staffing

300.1.10-Notification of Change of Persons Receiving Services

Supported/Transitional Living

300.2.1-Philosophy

300.2.2-General

300.2.3-Client Care Policies

300.2.4-Supported Living/Admission, Discharge and Change of Living Arrangement

300.2.5-Visitors

300.2.6-Client Rights, Responsibilities and Rules of Conduct

300.2.7-Sexual Relationships

300.2.8-Theft/Loss

Community Integration Services

300.3.1-Philosophy

300.3.2-Admission, Change of Daily Schedule and Discharge

300.3.3-Client Supervision

300.3.4-Sexual Relationships

300.3.5-Visitors

300.3.6-Food and Nutrition

Vocational Services

300.4.1-Comprehensive Policy

300.4.2-Vocational Evaluation

Allegro Center

300.5.1-Admission

300.5.2-Discharge

300.5.3-Staffing/Clinical Team

300.5.4-Person Centered Individual Service Plan

300.5.5-Crisis Response Plan